Privacy Policy
Last updated: August 2025
This Privacy Policy explains how Bao Service (“we”, “us”, “our”) collects, uses, discloses, and safeguards personal data in connection with our website and services. We operate in Singapore and follow the spirit of the Personal Data Protection Act (PDPA). If you have any questions, contact info@baoservice.net.
1. Data We Collect
- Contact details (name, email, phone, company) submitted via our lead form or WhatsApp.
- Service information you provide about your equipment, plant, or project.
- Usage data such as pages visited and referral parameters (e.g., UTM tags) to improve our site.
2. How We Use Personal Data
- To respond to enquiries and provide quotations for electrical equipment and services.
- To deliver and support our products and onsite services.
- To maintain records, improve our website, and perform basic analytics.
3. Sharing & Disclosure
We may share data with trusted third parties that help us operate our business (e.g., hosting, email, analytics) under appropriate safeguards. We do not sell personal data. We may disclose data if required by law or to protect our legal rights.
4. Data Retention
We retain personal data for as long as necessary to fulfill the purposes above or to comply with legal and operational requirements. You may request deletion where applicable.
5. Security
We use reasonable administrative, technical, and physical safeguards to protect personal data. However, no method of transmission or storage is completely secure.
6. International Transfers
Our infrastructure or service providers may be located outside your country. Where transfers occur, we take steps to protect your data in line with applicable laws.
7. Your Rights
Subject to applicable law, you may request access, correction, or deletion of your personal data by emailing info@baoservice.net.
8. Cookies & Tracking
We use essential cookies and basic analytics. You can adjust your browser settings to limit cookies; some features may not function properly without them.
9. Third-Party Links
Our site may link to external pages (e.g., LinkedIn, Facebook). We are not responsible for their privacy practices. Please review their policies.
10. Updates
We may update this Policy from time to time. Material changes will be indicated by updating the “Last updated” date above.
Contact
Bao Service · 21 Bukit Batok Crescent, #03-79, Singapore 658065 · info@baoservice.net · +65 8511 9195